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FAQ
Reading time: ~6 min
Everything you need to know before, during and after ordering — shipping, payments, tracking, customs and delivery guarantees.
The questions
- Why do we only sell Alpha Pharma?
- How do I place an order?
- How and where do you ship your products?
- Is there a minimum order amount limit?
- Can I pay for my order by credit card?
- Once my cycle is over, do I need to do anything else to come off the steroids?
- Are there side-effects of steroids?
- Do you guarantee delivery?
- Is your packing discreet? What about customs / seizure?
- Do you offer domestic shipping?
- When can I see the expected arrival date of my package?
- Is a signature required on arrival?
- What does “Semi-shipped” mean?
- Do you provide tracking numbers? Are packages trackable?
- My package is late — how much do I have to wait?
The answers
01Why do we only sell Alpha Pharma?
We are an official supplier of Alpha Pharma, a widely respected brand known for its potency and quality. We don’t deal with subpar products or brands — there’s only room for the best at NOTNATTY.
02How do I place an order?
For your privacy and ours, NOTNATTY currently accepts cryptocurrency payments only. We accept major cryptocurrencies such as Bitcoin (BTC), Ethereum (ETH), USDT, Solana (SOL), and other supported coins displayed at checkout.
A. Place your order
Select your products, add them to your cart, and complete the checkout process. Once your order is submitted and payment is received, it will automatically be placed on a stock check hold.
B. Manual stock verification
Because we work directly with Alpha Pharma’s distribution network, inventory can change quickly due to high demand. Rather than relying solely on an online inventory count, we manually verify stock for every order. Within 24 hours, our team will confirm whether the products in your order are currently available. This additional step is part of our quality-control process and helps ensure that we only fulfill orders with products that are actually available.
C. Order confirmation
If all products in your order are confirmed in stock, you will receive a Stock & Order Confirmation notification. Your order will then be prepared for dispatch.
D. Express shipping
Once your order is confirmed, it will typically be dispatched within 2–4 business days via EMS Express Shipping, subject to carrier availability and destination. Tracking information will be provided once your order has been dispatched.
E. If an item is out of stock
If any product in your order is unavailable when we perform our stock check, we will contact you regarding the order. If the unavailable product cannot be fulfilled, your payment for the affected order will be refunded to the originating payment address where technically possible, or to another address agreed upon with you.
Why do we do this?
We believe quality control starts before an order leaves our hands. Our manual stock-verification process helps us avoid accepting orders for products that have become unavailable and allows us to maintain our standards for authenticity, quality, and fulfillment.
No guesswork. No substitutions. Just the products you ordered.
03How and where do you ship your products?
We can ship anywhere in the world. You will receive your products in a plain, simple or discreet package.
04Is there a minimum order amount limit?
NOTNATTY is built for comfortable and easy usage. A small minimum order of $100 applies so that shipping and processing stay worthwhile — beyond that, all customers are free to order whatever they want, in any amount they want. Feel free to place an order and we’ll be glad to take care of the rest.
05Can I pay for my order by credit card?
No. For privacy — yours and ours — we accept cryptocurrency only. See our How to Pay guide for a step-by-step walkthrough.
06Once my cycle is over, do I need to do anything else to come off the steroids?
You need to make adjustments when coming off your cycle. This includes reducing your caloric intake and reducing your workout schedule. You may also need to use anti-estrogens after certain cycles to avoid side-effects.
07Are there side-effects of steroids?
There are short and long-term side-effects of steroids. We strongly advise you to become knowledgeable on and aware of all steroid side-effects before starting to use steroids. When used smartly, many side-effects can be avoided.
08Do you guarantee delivery?
Of course we do — we are responsible for every order ever placed. We guarantee the fact of your possession of the ordered product. If it doesn’t arrive within 30 days after the expected date for international orders (15 days for domestic), let us know and we’ll reship it at no cost.
09Is your packing discreet? What about customs — what if the package is seized?
We take great care with our security systems and the packing of the products is as discreet as possible — that’s why our arrival and customs success rate is excellent.
In the case a package is seized, we guarantee we’ll reship it after we see the seizure letter from customs or the FDA. Please contact our support with your seizure documents and order number.
10Do you offer domestic shipping?
No — at the moment we do not offer domestic shipping.
11When can I see the expected arrival date of my package?
As soon as your order ships, your tracking number and delivery estimate appear on your order confirmation page and in your confirmation email. You can also reach out to support with your order number any time and we’ll give you the current status and expected arrival date.
12Is a signature required on arrival?
Yes, a signature is required because we ship via registered mail. But you don’t need to worry about this point — signing for a package means it has already passed customs. With years on the market, none of our customers have had problems here, so we assure you: it is safe.
13What does “Semi-shipped” mean?
It means we’ve released your order and begun shipping it. One part has already been sent and is on its way to you; the rest is still being processed and will ship within 24 hours after the first one left.
14Do you provide tracking numbers? Are packages trackable?
We use different mail services. Most packages are trackable, but tracking info is often not displayed right away — codes usually become traceable online 2–3 days after dispatch (see Shipping & Delivery).
15My package is late — how much do I have to wait?
Mail delays occur from time to time — the mail service is not always stable. Delays are usually small, but if a big delay occurs we ask you to wait up to 30 days past the expected date, then let us know if the package hasn’t arrived. After that, you’ll get further instructions.